Section 9
Households, contacts, the family portal, and how one family holds multiple students.
How families work, start to simple
One household, one family record, one grown-up in charge of it.
4 min read
Copying and sending a family their portal link
Three shared links, one Copy button each, and a bulk invite for everyone at once.
3 min read
Contacts, Payment Methods & Waivers tabs explained
Three separate tabs inside a family's own detail page, three separate concerns.
3 min read
Adding a second contact to a family
A real second parent or guardian, with a smaller set of powers than the primary contact.
2 min read
Writing your own waivers & policies
Real, admin-authored content, plus any number of custom waivers beyond Terms & Conditions and Privacy Policy.
3 min read
Cancelling a booking from the family portal
A real credit-or-refund choice for a category class, gated by the same window you set when you built the category.
3 min read